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Practice Guidelines

Appointment Cancellation & Rescheduling Policy

At Truffles Aesthetics, we reserve dedicated clinical time and preparation for each patient under our physician-supervised care. To honor our clinicians' time and accommodate fellow patients awaiting appointments, we adhere to the following reservation policies.

1. 24-Hour Notice for Standard Appointments

For standard consultations, neurotoxin treatments (Botox®, Dysport®), HydraFacials, dermaplaning, and chemical peels, we require a minimum of 24 hours' advance notice to cancel or reschedule without penalty.

Cancellations made with less than 24 hours' notice, or failure to arrive for a scheduled appointment (no-show), may result in a standard $50 cancellation fee charged to the credit card on file.

2. 48-Hour Notice for Extended Laser & Advanced Procedures

Extensive aesthetic procedures—including Sciton Tribrid laser resurfacing, HALO® hybrid fractional laser, Morpheus8 RF microneedling, and multi-syringe dermal filler transformations—require extended room booking, specialized clinical preparation, and dedicated medical staffing.

For these procedures, we require a minimum of 48 hours' notice to reschedule or cancel. Cancellations within less than 48 hours will forfeit the procedure reservation deposit ($100 to $250 depending on service duration).

3. Credit Card on File & Reservation Deposits

To secure any appointment at Truffles Aesthetics, a valid major credit card must be placed on file through our secure, PCI-compliant Boulevard booking platform.

Any required booking deposit is applied in full toward your service balance upon completion of treatment on the day of your appointment.

4. Late Arrival Policy

We strive to maintain an unhurried, punctual clinical experience. If you anticipate arriving late, please notify our clinic immediately.

If you arrive more than 15 minutes past your scheduled appointment time, we will make every effort to accommodate your treatment; however, your appointment may need to be modified or rescheduled to respect subsequent patients' allocated appointments.

5. Medical Emergencies & Illness Exceptions

We understand that illness, urgent medical events, and inclement weather can arise unexpectedly. In the event of a medical emergency or sudden illness, please contact our clinic management directly at your earliest opportunity. Cancellation fees may be waived at management discretion upon notification.

Need to reschedule an existing appointment?

Contact our central line or manage your booking via the Boulevard client portal.